We are a family owned business that has been around for over 18 years in North Star Mall in San Antonio, Texas. It’s amazing even to me to say that because the time has just flown by and we have met so many wonderful people over the years from all over the world. North Star attracts people who are visiting San Antonio for conferences or events and inevitably they come to North Star to spend some time shopping and browsing. Our business has a lot to offer from the business man to the high school cheer leader. We can digitize your company logo and put in basically on anything. (Check out the explanation and Video under Digitizing)
As for everyone else we can customize, personalize, and embellish your shirts, bags, pants, jackets, scarves, blankets or even your ipad case or laptop cover. As long as we can get it into the frame and it is not so hard that it will break a needle ….We can do it and we can do it the same day no problem. The only limitations are our imaginations and creativity….no limits! We are always willing to try something new and it is a challenge that we look forward to doing. Let’s not forget the babies and their moms. The ideas are limitless in this area and they are sooooo cute.
Back to us…we started this business really with no experience or clues about how to do it and when we started there was only a handful of other people doing embroidery in San Antonio. My husband went for some basic training and when I say “basic” I mean “basic.” It really didn’t help much so it was more a process of errors and successes that helped us to learn this business from the ground up but we stuck with it. My mother also came on board in the beginning and was a great asset for us as she has been a seamstress since I was a baby – but we won’t go into how long ago that was. J With her experience and wisdom and the determination and persistence of my husband Ousmane, (pronounced like Gusman but no “G”) we have grown and jumped every hurdle that came before us. We also had a lot of help from patient customers along the way to encourage and support us which we will forever be grateful to them. Success in any business comes down to the customer loyalty and good óle fashion hard work.
We started out in a kiosk here in North Star Mall for the first 17 ½ years and now for the last 6 months we have moved into a permanent store location and we love it. Having a store gives us the legitimacy that a kiosk can never give us. Some people were probably very doubtful when they first came to us for work but we have always tried our best to do a good job and to earn their trust and I think it is a matter of trust to a large degree because no one wants their things to be damaged or ruined in the process. Unfortunately there are times and situations that no one can predict but we always try hard to make people happy. Some fabrics do not hold up well to embroidery but we have found new technics and tools to make the most impossible job….possible.
You will have to check out some of the pictures we post from time to time to see what new things we can do. You will be as surprised, as we are, at the amazing things we can do.
For us personally, we are a simple people just trying to make a living and we love to meet and talk with people and get to know them. We respect others as we hope they would show us that same respect. We are sincere and friendly and love to make others laugh. We hope that you will come by sometime and give us an opportunity to meet you and show you why we have been in business so long.
Thanks for coming to our site and we hope it has been informative and helpful.
Debbie & Ousmane Wane
San Antonio Embroidery Services